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Refund & Cancellation Policy
Last updated: [EDIT DATE]
This is a starter template, not legal advice. Have it reviewed by a qualified Indian legal/tax professional before launch.
You need to decide this before launch: how many days after purchase can a student request a refund, and under what conditions (e.g., before accessing more than X% of the content)? The placeholders below assume a 7-day window — change this to whatever you actually intend to honor.
1. Refund Window
You may request a full refund within [EDIT — e.g. "7 days"] of your enrollment date, provided [EDIT — e.g. "you have not accessed more than 20% of the course content"].
2. How to Request a Refund
Email [EDIT — your email] or message us on WhatsApp at [EDIT — your number] with your name, email used for enrollment, and payment ID. Refund requests are processed within [EDIT — e.g. "5–7 business days"] to the original payment method via Razorpay.
3. Non-Refundable Circumstances
- Requests made after the refund window has passed
- [EDIT — e.g. "Students who have accessed more than X% of course content"]
- Change of mind after substantial course access
4. Cancellations by Us
If we cancel or are unable to deliver the course for any reason, you will receive a full refund.
5. Contact
Questions about refunds: [EDIT — your email]